Refund Policy
1. Pro subscription
Cancel any time; cancellation takes effect at the end of the current billing period. We do not issue partial or prorated refunds for the remainder of a period, except where required by law.
2. Fix Pack
Your Fix Pack is generated right after payment and waits for you behind an “Open my fixes” button. Until you press that button, you can ask for a full refund — just email us. Once you press it, the pack is yours and the purchase is final, because the whole product is delivered to you at that moment. We record the time you open it. Refund requests follow the 30-day limit in section 4. This is separate from defects: if the pack fails to generate, is unusable, or the scan found nothing we could write a fix for, you get a full refund whether or not you opened it. A refunded Fix Pack also ends any Pro access included with it.
3. Auto-Fix
Full refund on request at any time before work on your site begins. If our safety checks trigger a rollback and the job cannot be completed, you receive a full refund. Items the automated system marks as requiring a human are delivered as copy-paste instructions inside your pack; that alone does not constitute a failed job, but if you believe the outcome fell short, write to us and we will review it case by case.
4. How to request a refund
Email billing@appvolt.ai within 30 days of the charge with your order ID (shown in your Stripe receipt). We respond within 5 business days and process approved refunds to the original payment method.
5. Chargebacks
Please contact us before disputing a charge with your bank — most issues are resolved faster by email. Accounts associated with abusive chargebacks may be suspended.